Your customers want to order your food on your app
Even though they still enjoy the atmosphere of restaurants, consumers have changed their habits in recent years and now aspire to enjoy your food at home too.
Click & Collect
Offer your customers to order their dishes online and pick them up directly at the restaurant. They will be able to pay their order on the app or on site when they pick it up . An extremely flexible solution for all your customers in the area who prefer to order their food in advance. It’s also an ideal solution for you to open up to a wider customer base without having to invest in a delivery service.
Home delivery
You want to deliver your customers to their doorstep? We allow you to organize your own delivery service. No money or time wasted on logistics, everything is managed so you can focus on what’s important: cooking and delivering your food to your local customers. Delivery areas and rates, you decide everything to create the formula that best suits your organization and the comfort of your customers.
Create an app for your restaurant
Don’t settle for the big delivery platforms
Your Branding
Having your own app allows you to match your restaurant’s branding. Type of cuisine, style of decoration, particular concept… you put all your heart into your restaurant. Give it an app that reflects its image: your customers will relate to it, and you’ll have an effective tool to set yourself apart from the competition.
Your app, Your Way
Your Sales, Your Money
Unlike external delivery platforms that you may join, GoodBarber does not take any commission on sales made in your restaurant’s app. All payments collected in the app are yours.
More than just an ordering service
A Simple All-in-One back office
The back office is the space where you manage of course your menu, but also all the additional content you would like to add to your app: photos, videos, articles, information about your restaurant… You create and modify your content instantly.
All the information about your customers and leads are in your back office. Contact, addresses, number of orders, purchase frequency, average cart, order history, everything is listed in a dedicated menu in your back office and you can even annotate your customers’ files. This information is precious and allows you to know your customer base and to adapt to it.
Discounts, push notifications, QR code, discover many tools in your back office that will allow you to make your app more accessible, to interact with your customers or future customers, to attract them and especially to build their loyalty.
A flexible and lightweight ordering system for you and your customers
Take it easy: your app adapts to the way you work, not the other way around
Your App takes orders for you: once your customers have chosen their dishes and validated their cart, an order is created on your side. You are instantly notified and only have to worry about what is happening in the kitchen. You can change the status of each order in one click: pending, processed, delivered or even cancelled. Your customers are also notified of the change in status of their order. No pressure for you, no frustration for your customers!
To help you organize your business and offer your customers even more comfort, you can define the time slots during which your customers can pick up their order or be delivered. They can choose their time slot and be sure not to wait too long for their food. On your side, you define the duration of the time slots, and the maximum number of orders per slot. You can also choose the minimum time between an order and its delivery or collection. In short, everything is done to allow you to control the management of your orders without affecting the organization of your kitchen.
Because as a restaurant owner you are not often sitting at a desk, the management of your orders can be done directly on your smartphone thanks to the My Shop Companion app. It allows you to view all your current orders, sorted according to their delivery or pick-up times. You can directly change the status of your orders to inform your team and organize yourself, and warn your customers who are waiting for their food. If you offer a delivery service, the My Companion app can also be very useful to manage the communication between you and your delivery staff: they will be able to notify you as soon as an order has been delivered by changing its status on their smartphone.
A flexible and lightweight ordering system for you and your customers
Take it easy: your app adapts to the way you work, not the other way around
When your customers order via the app, they can pay directly online. Bank cards, Paypal, Restaurant vouchers… Everything is possible! Also offer the fastest payment method on the web: 1-click payment with Apple Pay (Digital Wallets).
For your customers who want to, offer payment outside the app, at the delivery or at the restaurant in case of click and collect. No need to enter their credit card in the app, your customers can validate their order and then pay it, in full transparency.
Your customers are there to eat, not to spend hours on your app looking for your products or entering their payment information. Simplify the checkout process by removing unnecessary steps: your customers will only be asked for information specific to their chosen delivery method. No time wasted filling in unnecessary details.
Store Locator
Contact Form
Automatic Login
Order Instruction
Cart reminder
Quick Buy Button
Why Does A Restaurant Need An App?
Offer take-out and delivery
The pandemic has significantly changed consumer habits. In the U.S., 68% of consumers say they are more likely to order takeout today than they were before the pandemic. And this trend continues to grow. Beyond the health crisis, digital channels are becoming increasingly popular with customers who demand convenience and flexibility. An app is the best way to offer an ordering service to your customers.
Be independent of delivery platforms
Even if there are many advantages to be present on delivery platforms such as Uber Eats, Doordash or Deliveroo, especially in terms of the visibility they will bring to your restaurant, nothing will replace your own app. A presence on these platforms is not incompatible with having your own app for your restaurant. The latter will allow you to retain your customers and maintain a bond with them. Remember that in 2020, a study conducted by Square showed that 2/3 of American customers preferred to order their meals directly from their favorite restaurants than via a third party.
No commission on sales
With your app, you decide everything for your restaurant. You manage your menu, your orders, your time slots, your cash flow. You benefit from the best technologies to facilitate your sales and cash in quickly (Apple Pay, PayPal, credit cards, etc.). And of course, no commission is deducted from your sales. Everything you collect in your app is yours.